Terms of Service


Please contact us no later than 5 days before the preferred day of the virtual tour scan.


Staging must be done prior to our arrival onsite.  Unlike typical still photography, everything has to be in the exact same place as each area and floor is scanned.


Please note the following additional travel fees: Between 50 and 100 miles from Prattville, AL the fee is $50.00. For travel over 100 miles the fee will be calculated at $.50/mile.


Plans change, we understand!  Please notify us of your cancellation at least 24 hours in advance of the scheduled appointment to avoid a $75 cancellation fee.


Please be prepared to pay the virtual tour photographer on the day of the virtual tour.  Virtual tours are not released for use until payment is made in full.


Due to the digital nature of this service/product, refunds/returns are not possible but satisfaction is guaranteed.


Matterport virtual tours are hosted by a Third Party (Matterport).  For details on service availability and Terms of Use, please see the Matterport website.  By using this service, you release Hoffman Technologies Plus LLC of any liability.  Hoffman Technologies Plus LLC has no access/ability to host these tours directly.


Please see our FAQs page.